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Privacy Policy

How Professional Locksmiths of America handles your information.

Last updated: November 13, 2026

Who we are

Professional Locksmiths of America (PROLOA) is a membership organization based in Ogden, Utah. This policy explains what information we collect through this website, how we use it, and the choices you have. Questions can be sent to info@proloa.org.

What we collect

We collect only what we need to run the association:

How we use it

We use your information to process your application and dues, keep your membership and certification records, review outside credits, score and record tests, send you membership notices, and answer your questions. We do not use it for anything unrelated to running PROLOA.

No selling of your data

We do not sell, rent or trade your personal information. PROLOA does not publish a public member directory. Member records are kept in a private back office that only authorized PROLOA staff can open.

Hosting and payments

This website, our forms, member logins and records are hosted by Wix. Wix stores that information and handles the technical side of keeping it running. Online dues, class fees and test fees are paid through Square Checkout. Square collects your card details, name, email and phone on its own secure page, and sends you a receipt. PROLOA does not see or store full card numbers, but staff can see the payment, amount, name and email in Square so they can record your purchase. Wix and Square have their own privacy policies that apply to the information they handle.

Existing members who register at no charge upload copies of their PROLOA certificates. Those files are stored in the site's Wix media storage through a staff-only form. PROLOA staff use them only to verify membership numbers, and they are not shown on this site.

When you join or register, we collect your mailing address and a headshot photo so we can mail certificates and membership cards. Only PROLOA staff and you (in the Member Portal) can see them. They are never shown in the public Registry. You can update them in the Member Portal.

Who else can see it

We share information only with the service providers we need to run the association, such as Wix, and with PROLOA staff who review applications, credits and tests, including staff who proctor tests. We may also share information if the law requires it, or to protect the safety and rights of PROLOA, its members, or others.

Cookies and similar tools

This website and its hosting provider use cookies and similar tools to keep you signed in, keep the site secure, and measure how the site is used. You can block cookies in your browser, but some parts of the site, such as member login, may stop working.

How long we keep it

We keep membership, certification and test records for as long as you are a member and afterward as needed to confirm your certifications and keep association records. Messages and other information are kept only as long as they are useful for the purpose they were sent for.

Your choices

You can ask to see the information we hold about you, correct it, or request that we delete it, except where we need to keep a record, such as a certification you earned. Email info@proloa.org and tell us what you need. You can also ask us to stop sending membership emails other than notices about your account.

Security

We use reasonable safeguards, including the security tools of our hosting provider, and we limit staff access to the records they need. No website or email system is perfectly secure, so we cannot promise absolute security.

Children

This website is for working and aspiring locksmiths and is not meant for children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

Contact us

Professional Locksmiths of America
Ogden, Utah
info@proloa.org